Terms of Service

Thank you for joining Alygn as a Founding Member. By accessing or using Alygn, you agree to these Terms of Service ("User Agreement") and our Privacy Policy (including our Consumer Health Data Privacy Policy). Please read them carefully before completing your membership or submitting your survey.

1. Beta Product Status

Alygn is currently under active development and is made available to Founding Members as a beta product. Features, recommendations, functionality, user experience, pricing, and availability may change at any time without notice. Certain features may be experimental, incomplete, modified, temporarily unavailable, or removed entirely as the product evolves. By using Alygn, you acknowledge and accept the nature of beta software.

2. Not Medical Advice

Alygn is intended for informational, educational, and wellness-support purposes only. Alygn does not provide medical advice, diagnosis, treatment, or healthcare services. Any information, recommendations, content, or suggestions provided through Alygn should not be considered a substitute for professional medical advice from a licensed healthcare provider. You should always consult a qualified healthcare professional regarding medical concerns, diagnoses, medications, treatments, or health conditions.

3. Privacy, Coaching, and Data Controls

Your use of Alygn is governed by our Privacy Policy. When you browse without submitting the onboarding survey or signing in, your preferences and logs remain stored locally in your browser. When you submit the survey for a coach-reviewed plan or sign in to an Alygn Account, your information is shared with your Alygn human coach and stored in your account (and, where permitted by your regional consent and privacy settings, used in de-identified form to improve Alygn's guidance, with one-click opt-out and deletion controls available at any time in Settings → Data & Privacy or on your plan page). Founding Members may also be invited to participate in optional surveys, interviews, or feedback sessions.

4. Communications

By joining the Founder Beta or submitting a survey for a coach-reviewed plan, you agree that Alygn may contact you with your plan link, sign-in codes, product updates, feedback requests, Founding Member communications, and customer support matters. You may opt out of non-essential communications at any time by contacting us or using the unsubscribe link in any email we send.

5. Testimonials and Feedback

Alygn may request permission to use testimonials, reviews, success stories, or feedback for marketing purposes. Alygn will not publicly attribute testimonials to you without your explicit prior permission.

6. Limitation of Liability

Participation in the Founding Member Beta is voluntary. To the fullest extent permitted by applicable law, Alygn shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to the use of the platform, including but not limited to loss of data, loss of revenue, or any other loss or damage. You use Alygn at your own discretion and risk.

7. Membership and Billing

An Alygn membership costs $6.99 USD a month, billed through Stripe each month until you cancel. You can cancel at any time from Settings, on Stripe's billing page. Your membership stays open until the end of the month you have paid for. If a monthly payment fails, Stripe tries it again for up to about two weeks. Your membership stays open while it does, and ends if the payment does not go through. A gift of three months of membership costs $17.99 USD, paid once through Stripe, and does not renew. Founding Access bought for $19.99 USD for three months, paid once, keeps the terms it was bought under. A 14-day refund is available from the date of your initial purchase. Continued use after the refund window constitutes acceptance of these billing terms.

8. Intellectual Property

All content, features, functionality, and design elements of the Alygn platform are owned by Alygn and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the platform for personal, non-commercial purposes.

9. Changes to These Terms

Alygn may update these Terms of Service periodically as the platform evolves. We will notify Founding Members of material changes. Continued use of Alygn after updates constitutes acceptance of the revised terms. The version number and last-updated date at the top of this page reflect the current version.

10. Governing Law

These terms are governed by and construed in accordance with applicable law. Any disputes arising from these terms or your use of Alygn shall be resolved through good-faith negotiation before any formal proceedings.

11. Contact

Questions regarding these Terms of Service may be directed to the Alygn team. We are committed to responding promptly to all inquiries from our Founding Members, at [email protected].

By completing your registration or submitting your survey, you acknowledge that you have read, understood, and agree to these Terms of Service and our Privacy Policy.